The One Ring
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Ebob miniatures
http://gbain.powweb.com/viewtopic.php?f=27&t=30153		 Page 1 of 2
Author:  Quendil [ Sat Jan 10, 2015 12:39 pm ]
Post subject:  Ebob miniatures
Has anyone ordered from them recently?

I placed an order in September and after chasing it in October I go a message saying he was waiting on the casters. I chased again at the end of November and heard nothing. I have just chased again but don't hold up much hope. I have brought stuff from them in the past without issues but now I am wondering if they are still going.
Author:  Dead Marsh Spectre [ Sat Jan 10, 2015 12:46 pm ]
Post subject:  Re: Ebob miniatures
If you have facebook send him a friend request and you can speak to him directly on there. definitely still around as i was talking to him a week or so ago.
Author:  Reto [ Sat Jan 10, 2015 12:56 pm ]
Post subject:  Re: Ebob miniatures
Quendil wrote:
Has anyone ordered from them recently?

I placed an order in September and after chasing it in October I go a message saying he was waiting on the casters. I chased again at the end of November and heard nothing. I have just chased again but don't hold up much hope. I have brought stuff from them in the past without issues but now I am wondering if they are still going.


I have the same problem. Still waiting since august...
Author:  J.R. [ Sat Jan 10, 2015 1:54 pm ]
Post subject:  Re: Ebob miniatures
me to
Author:  Quendil [ Sat Jan 10, 2015 2:01 pm ]
Post subject:  Re: Ebob miniatures
Dead Marsh Spectre wrote:
If you have facebook send him a friend request and you can speak to him directly on there. definitely still around as i was talking to him a week or so ago.



If I don't get an answer from my latest query I will do that. Seems a shame to have to resort to stalking to get some customer service though. Definitely put me off ordering from him again.
Author:  Morgoths_crown [ Sat Jan 10, 2015 11:07 pm ]
Post subject:  Re: Ebob miniatures
I have ordered some knight heads and a mongol figure back on 28th December. I have emailed to ask for an estimated delivery time but got an automated response saying orders will be processed after 7th Jan. I am not worried and sent that in my email to him as I know he is a one man operation and well respected.
Author:  Quendil [ Sun Jan 11, 2015 10:59 am ]
Post subject:  Re: Ebob miniatures
Waiting since the end of December is different than waiting since August or September. I have ran my own businesses in the past and poor communication does not keep customers and there is really no excuse for not answering queries
Author:  Dead Marsh Spectre [ Sun Jan 11, 2015 11:20 am ]
Post subject:  Re: Ebob miniatures
I definitely advise going the facebook route. He's easy to get hold of on there.
Author:  Quendil [ Sun Jan 11, 2015 1:23 pm ]
Post subject:  Re: Ebob miniatures
Sent him a message via Facebook
Author:  Dead Marsh Spectre [ Sun Jan 11, 2015 1:25 pm ]
Post subject:  Re: Ebob miniatures
Quendil wrote:
Sent him a message via Facebook

Did you send a friend request first bud? if not it will go to his others folder and he may not see it.
Author:  Morgoths_crown [ Sun Jan 11, 2015 3:45 pm ]
Post subject:  Re: Ebob miniatures
Quendil wrote:
Waiting since the end of December is different than waiting since August or September. I have ran my own businesses in the past and poor communication does not keep customers and there is really no excuse for not answering queries


Fair enough but as suggested, the best route is via facebook and if I hear anything in the meantime, I will post back on here.
Author:  Leonardis [ Sun Jan 11, 2015 9:11 pm ]
Post subject:  Re: Ebob miniatures
I order stuff of of him, was told waiting for the caster too, but when I asked for a refund he managed to get the casting done and in the end it took a couple of months, but I got my bits :-)
Author:  Quendil [ Fri Jan 16, 2015 8:29 pm ]
Post subject:  Re: Ebob miniatures
Well a week later no response to emails again. No response to Facebook friend request or message. Have to say buyers beware!
Author:  Dead Marsh Spectre [ Fri Jan 16, 2015 8:50 pm ]
Post subject:  Re: Ebob miniatures
I've sent him a message on facebook too.
Author:  Quendil [ Fri Jan 16, 2015 8:56 pm ]
Post subject:  Re: Ebob miniatures
Dead Marsh Spectre wrote:
I've sent him a message on facebook too.

Thanks
Author:  Morgoths_crown [ Sat Jan 17, 2015 3:46 pm ]
Post subject:  Re: Ebob miniatures
i have heard nothing either, nor has email been replied too. Not overly worried as yet but the stuff i wanted to convert has arrived yet heads i ordered havent
Author:  Morgoths_crown [ Wed Jan 21, 2015 7:44 pm ]
Post subject:  Re: Ebob miniatures
Any progress quendil?
Author:  Quendil [ Wed Jan 21, 2015 8:46 pm ]
Post subject:  Re: Ebob miniatures
He has accepted my friend request on Facebook but not responded to any messages. Can't say I will ever buy from him again
Author:  Morgoths_crown [ Wed Jan 21, 2015 10:24 pm ]
Post subject:  Re: Ebob miniatures
my stuff also hasnt arrived
Author:  redeaston [ Thu Jan 22, 2015 9:25 am ]
Post subject:  Re: Ebob miniatures
No reply to my mails either.
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